Best E-Invoicing Provider in Malaysia for LHDN Compliance

Major organization in Asia

Challenge:


Our client sought to comply with the National Tax Office eReceipts regulation, which mandated the issuance of electronic receipts for all transactions, while streamlining its billing processes and enhancing customer satisfaction.

Solution:

We implement a comprehensive eReceipts solution that integrated seamlessly with its existing systems including point of sales, billing, ERP, e-commerce application and many more.

The solution enabled our client to:

  • Generate eReceipts automatically: Invoices were converted into National Tax Office compliant eReceipts in real-time with the QR code and Unique ID to validate the eReceipts, eliminating manual data entry and ensuring accuracy.
  • Send eReceipts directly to customers: eReceipts were delivered to customers instantly via email or SMS, providing immediate proof of payment and reducing paper consumption.

Our Services

  • Analytics dashboard with real-time data feeds
  • Reconciliation engine for invoice matching
  • Proactive error analytics & alerts
  • Multi-entity and cross-period filtering
  • Custom reporting and export features

Key Outcomes

  • Unwavering Compliance
    Our client achieved full compliance with the National Tax Office eReceipts regulation, minimizing the risk of penalties and ensuring regulatory alignment.
  • Improved Efficiency
    Automated eReceipt generation and delivery significantly reduced billing processing time and costs, leading to operational savings.
  • Customer Empowerment
    Customers benefited from immediate receipt of eReceipts, convenient access to payment records, and reduced paper clutter, fostering satisfaction.
  • Environmental Stewardship
    The elimination of paper receipts contributed to client’s sustainability goals, minimizing environmental impact.

Conclusion

Clients successful adoption of eReceipts demonstrates the transformative potential of this technology in their industry. By embracing eReceipts, companies can achieve regulatory compliance, streamline operations, enhance customer satisfaction, and contribute to environmental sustainability. This case serves as a compelling example for other organizations to be complaint to the National Tax Office mandated regulations.